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| FAQ |
| Desktop Armor is brand new, so we don't know what many people are going to ask yet... This section should get more and more information as time goes on. |
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Desktop Armor warned me about a new program (X). Where do I find out what it is? There are 1000's of files, many good, but a few bad. Your best bet is to search for the filename using Google or another search website. They will often find lots of information to help you figure out if the file is good or bad. |
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I opened an email attachment and Desktop Armor suddenly started warning me about changes? Most likely, you just opened a Virus or Trojan email! That's how most viruses spread these days, as email attachments. You'll want to click "Fix It Back" for the settings Desktop Armor is warning about. More Steps: You should make sure you've got the latest virus scanner and start scanning for viruses. If you don't have a virus scanner, McAfee is the one I use. You should reboot your computer so the virus isn't running and sending out more messages to everybody you know. |
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I get an error about "INSTALL.LOG" not found when Uninstalling Desktop Armor? I'm not sure why, but sometimes the install program doesn't save that file properly. Then uninstalling has problems. Just download this file and save into your Desktop Armor folder, normally you'll be saving to C:\Program Files\Desktop Armor\install.log |
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What does Desktop Armor protect me from? There is some good information on these pages: Features, and specific items (this second one if you know a bit about the registry, etc.) |
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What is the difference between Desktop Armor and Geek Superhero? The functions they perform and protections they provide are identical. They really are the same program with different names and looks. A number of people said they loved the protections that Geek Superhero provided, but that at work they didn't like the comic book appearance and characters. So we thought of a new name and created Desktop Armor. Think of it like Clark Kent and Superman...they're the same person, but one is ready to work in a suit and tie, the other is wearing spandex. |